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Fire Service Supervision (Q-318)
This 13-hour self-study course aims to give supervisors in the fire service some fundamental notions and attitudes on stress management, time management, interpersonal communications, motivation, counseling, conflict resolution, and group dynamics. The course relies heavily on learning activities embedded throughout the text to encourage the learner to be involved actively with the content, not just read the text from cover to cover and take a final exam. (National Fire Administration)
This course is administered through the National Emergency Training Center's (NETC) Virtual Campus. Enroll in the course at http://training.fema.gov/VCNew/firstVC.htm?Submit=OK
Effective Communication (IS-242)
This 8-hour self-study course is designed to improve your communication skills. It addresses basic communication skills, how to communicate in an emergency, how to identify community-specific communication issues, using technology as a communication tool, effective oral communication, and how to prepare an oral presentation. (Emergency Management Institute)
Students download the course material and enroll/obtain certificate by completing the online test at http://www.training.fema.gov/emiweb/IS/is242.asp.
Decision Making and Problem Solving (IS-241)
This 8-hour self-study course is designed to improve your decision-making skills. It addresses the decision-making process, decision-making styles, attributes of an effective decision maker, and ethical decision making and problem solving. (Emergency Management Institute)
Students download the course material and enroll/obtain certificate by completing the online test at http://www.training.fema.gov/emiweb/IS/is241.asp.
Leadership and Influence (IS-240)
This 8-hour self-study course is designed to improve your leadership and influence skills. It addresses leadership from within, how to facilitate change, how to build and rebuild trust, using personal influence and political savvy, and fostering an environment for leadership development. (Emergency Management Institute)
Students download the course material and enroll/obtain certificate by completing the online test at http://www.training.fema.gov/emiweb/IS/is240.asp.
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